If you have a pipe burst, please call ITS Environmental Services for immediate assistance. We specialize in flood mitigation and restoration and offer free inspections and estimates. Let us restore your home or business with our expert care and service.

At ITS Environmental Services, the safety of our customers is our number one priority. Information is crucial when it comes to protecting your family, loved ones and your employees. We have included several resource pages on our website to provide information concerning various natural and environmental disasters.
How to Prevent Frozen Pipes:
Wrap electrical heating tape on exterior pipes and remove garden hoses from faucets.
Cover pipes with foam rubber or fiberglass insulation and secure it with tape.
Let cold and hot water faucets drip. Running water helps prevent freezing pipes and reduces pressure build up.
Inside the home, open kitchen and bathroom cabinet doors to promote warm air circulation around plumbing.
Leave the thermostat at the same temperature both day and night, at least 55°F.
How to Thaw Frozen Pipes:
Locate the problem pipe, if possible, and open a faucet. As the pipe thaws, running water aids the melting process.
Apply heat to the frozen section using a hand‐held hair dryer or portable electric space heater. Do not use a blow torch as it could cause the pipe to explode. Do not use a propane or kerosene heater as these are hazardous for indoor use.
If you are unable to locate or access the frozen pipe area, call a licensed plumber.
If all else fails and you experience a burst pipe that results in water damage, shut off the main water valve and contact a professional water damage restoration company with trained technicians and extraction, drying and dehumidifying equipment.
Helpful Tips to Prevent More Damage:
Be careful of any hazards in the flooded area such as live wires, slip/fall risks, falling ceiling tiles if the leak is overhead, and other other potential hazards. Do not enter the area if you think there are any risks to your health and safety, and call a professional water restoration specialist immediately.
If it’s safe to do so, shut off the main water valve, and call a plumber to fix the leak.
If it’s safe to do so, mop up standing water on flooring surfaces to prevent slip/fall hazards.
If it’s safe to do so, remove dry contents to an unaffected area and put furniture on blocks above the water surface to prevent further damage if possible.
How to Prevent Mold Growth:
Mold thrives on wood, paper, particle board or even household soil, when stagnant air, moisture, and temperatures between 68°F and 86°F degrees are present.
Drying the area as quickly as possible will reduce the risk of mold growth.
Wet clothing usually is salvageable. A 10‐minute wash cycle in detergent and hot water should sanitize washable clothing and many household fabrics.
If you have a flood in your home or office, call ITS Environmental Services for emergency flood mitigation. We are IICRC Certified professionals and have the knowledge, experience and equipment to locate water wherever it goes, remove the excess, and dry your structure to industry standards. Taking action quickly is the best way to reduce additional damage such as mold growth, which can be a health risk. If mold growth has started, we provide full service mold remediation. We will perform a thorough inspection and provide a free no-obligation estimate.